René Repko

6 artikelen 321 views 2 likes

The Art of Soulful Living

161

The Art of Soulful Living

René Repko 3 november 2020

Many flagship stores are just a regular store with an abundance of space, but some though are a delight, a bliss: like the Amsterdam based 'House of Rituals'.

When you really needed customer service, there wasn’t any

86

When you really needed customer service, there wasn’t any

René Repko 30 september 2020

Customer service is in trouble: when you really needed it, you probably got “a labyrinth of FAQ’s, message boxes and if you are lucky, a mail address.

Competing in a new arena

11

Competing in a new arena

René Repko 10 juli 2020

Many years ago life was simple: you were running a business and making money, and the state was run by government and parliament.

Business as not usual

6

Business as not usual

René Repko 15 april 2020

Covid-19 hit like a bullet - much is said already, but I've found some new insights like: cash is the new God, Maslow is back, hope is not a strategy, forget forecasting, dividends versus subsidies, shit rolls downhill.

A Goliath at the border, Amazon entering the Netherlands

24

A Goliath at the border, Amazon entering the Netherlands

René Repko 19 februari 2020

The Dutch don't have what other leading EU economies have: Amazon as the leading e-commerce platform.

Unboxing Tesla, a customer experience upside down

33

Unboxing Tesla, a customer experience upside down

René Repko 10 januari 2020

It's all about the experience: just the product alone, its function, price or quality, won't do anymore.